Check in/out

You may check in/out any day of the week. Times are as follows:
- Check in time: 2PM (3 PM in the case of Modern Living)
- Check out time: 10AM

If we do not have someone arriving or departing the same day as you, we can be flexible with the times if you will be arriving earlier than 2PM. We are a small team and we like to personalize your arrival, so unlike a hotel, we can not have check-ins at any time of the day - all day. If your arrival in Paris will be after 6 PM, please bring this to our attention as early as possible as we may need to make other arrangements for the keys, including possibly asking you to use the car service.

Once we have the details of your arrival, you will be given a check-in time when someone will meet you at the apartment.

If you wish to check-in very early, we recommend booking the apartment from the night before to ensure that you will be able to check-in before two. As check-out is not till 10 am it is always possible that guests might be leaving the morning you arrive. Though you may be able to stop by to drop off bags, your use of the apartment is not guaranteed till 2pm. We will make you aware of any exceptions.

If you wish to depart from the apartment later than the check-out time, you would need to book an extra night. In some cases, we may be able to extend check-out by one or two hours but again this is not guaranteed.

We understand that flights can be delayed and traffic can be slow therefore we will always try to allow for any incidental delays. We do however ask, in the case of delays, that you please call us as soon as you can so that we may arrange to meet you at a new appointed time.

Booking Deposit

To confirm your reservation, a 50% deposit is required. The remainder of your rental fee will be due 30 days prior to your arrival. If you reserve less than 60 days prior to your arrival, we would prefer payment in full.
We accept various methods of payment, including credit cards through an online, secure server at www.PayPal.com. Payments are made to info@flhpapartments.com

Cancellation/Postponing Your Dates

We hope that you don't cancel, but if you do, our policy is as follows:
- 60 days or more prior to arrival: 50% of the initial payment will be refunded, as these dates have been blocked and we have most likely had to turn away other potential guests.
If you give less than 60 days notice, we will try to rent the dates we blocked for you. If we are successful, we will send you a 100% refund, less €50 fee.

The security deposit is always fully refundable.

If you wish to postpone your booking, please note that you will need to give us 60 days notice to be able to do so without penalty. Your new booking will be subject to availability and current rates for that period.

We recommend that everyone take travel insurance as anything can happen prior or during your stay. See below for sites you can try or ask your insurance provider.

Security Deposit

In the interest of keeping the apartments in good condition we ask that you replace anything that is broken or damaged.

We also ask that you leave the apartment in good order when you leave. Remember that this is a self-catering property and you will not be receiving daily cleaning unless you would like to arrange it in addition to your rental.

If we feel that the apartment has been left in great disarray, we reserve the right to keep part of your security deposit to help our owners cover the additional cost of cleaning.

Our apartments require a security deposit:

The apartments require a €300 deposit. This will need to be made by Credit Card through PayPal.com unless other arrangements have been made prior to your arrival. The deposit will be refunded to your credit through PayPal, provided all is in order within 7-10 days of your departure from the apartment.

In the case of any damage or loss of property as a result of your stay, Feels Like Home in Paris reserves the right to hold on to your deposit until the value of said damage or the necessary replacement or repair of damaged property has been determined.

We are trying to keep our security deposit to a minimum so we ask that in the case of any damage exceeding the amount of the security deposit, that guests be prepared to submit any necessary additional payment. This ensures that the properties remain in good condition for all future guests.

We will make all effort to determine and inform you of any problems that may arise and thank you in advance for your understanding.

Insurance

We have regular homeowners insurance but this does not cover things such as theft or harm caused to our guests. In accepting the rental, you agree to not hold either Feels Like Home in Paris nor the individual owners responsible for any loss or damage to personal belongings. We therefore suggest that you arrange appropriate insurance for yourself, those people accompanying you and your personal effects.
You may also want to consider purchasing cancellation insurance for your trip as one never knows when an emergency can arise. Here is a link to a sites that provides worldwide coverage: www.travelersmed.com or www.insuremytrip.com

Privacy

Your privacy is important to us. Feels Like Home in Paris will never willfully share your personal information with any third party without your consent. The information sollicited is for our personal use and for statistical purposes only or to be able to contact you should any problems or questions arise.

If you are paying by credit card through PayPal, please note that we do not at any time, see your credit card or other financial details.